A Picture of a worried mom in the foreground and sick son in a bed getting help on the phone from a registered nurse

For Healthcare

Sykes Assistance Services has been providing clinical telehealth solutions since 1997. Our services include telephone triage, hospital patient flow, health information, primary care support, chronic disease self management support, and wellness and prevention programs such as tobacco cessation counselling, that provide evidence-informed, accessible healthcare designed to improve lives and save money.

Healthcare ServicesRead Case Studies
Image of a male business person talking on the phone

For Financial and Insurance

Sykes Assistance Services has been providing solutions for the Canadian Financial and Insurance industries for over 50 years. Whether it is to deliver a warranty enhancement such as emergency roadside assistance or a product differentiator such as identity theft we have provided highly valued solutions to support customer retention and growth strategies for some of Canada's largest organizations.

Financial and Insurance ServicesRead Case Studies
An image of a happy recipient of a tow truck service shaking hands with the tow truck operator An i

For Automotive

Sykes Assistance Services has unequaled experience in providing Roadside Assistance programs under new and extended vehicle warranties since 1989.   Sykes Assistance Services pioneered the Electronic Dispatch application and process in North America, and continues to lead the Canadian industry with our Telematics and Location Intelligence service offerings.

Automotive ServicesRead Case Studies
A picture of a construction worker in a framed in building surrounded by the metal pipes of staging

For Workplace Solutions

Sykes Assistance Services delivers an integrated suite of solutions to help people stay happy at work. We believe that well employees are motivated and highly productive.  Our solutions are stakeholder agnostic, working just as well when sponsored by the employer, a union or a third party such as an insurance company.

Workplace Solutions ServicesRead Case Studies