What is a typical day like at Sykes Assistance Services? Our employees have learned to expect the unexpected, and look forward to finding out who will be waiting on the phone when they get to work.

The pace can get very busy and the atmosphere is always energized. During an average day, our frontline staff will speak to dozens of different people from all over North America who need help, advice, or information. It’s a challenge and there is a lot to learn, but our employees thrive on being able to take the next request, provide the right assistance, and be the trusted voice on the other end of the phone.

More than anything, it’s fun. There is a genuine sense of camaraderie in the office as the Sykes team takes care of business. Together, our staff provide tremendously valuable service to people in all situations and all walks of life – an ideal growing ground for friendships that last a lifetime.