Accident Event Management

When policyholders contact you, you have one call to make. The Sykes Accident Towing Program.

In Ontario alone, Auto insurance fraud ranges between $770 million and $1.6 billion per year. People that have been called “Chasers” usually take control over what occurs at the scene of an accident because they can get there first; offering services not related to towing such as referrals to disreputable body shops, health care and legal services. Policyholders, when involved in an accident, do not know their rights or what to do in the face of the ‘chasers’ and police instructions following an accident.

We have a unique, superior offering to assist insurance companies to help prevent, detect and manage fraud.

We have a unique and superior offering to assist insurance companies to help prevent, detect and manage fraud. This is in addition to providing professional and timely accident towing.

Sykes Assistance Services will work in partnership with all auto insurance industry key players and leverage its extensive network of towing operators, health care network and customer service representatives to support the business needs of insurance companies and be proactive about fraud prevention activities and management.

By calling a dedicated toll-free number to their insurance company or Sykes Assistance Services, from the scene of the accident or at the CRC, our affiliated towing operators will be dispatched immediately to ensure the vehicle recvery and movement is completed hassle-free and in accordance with the insurance provider’s protocol.